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BraivIQ reviews
4.9★ · 142 reviews · London, UK
London's specialist AI agency — autonomous agents, automation, and custom AI in production.
BraivIQ is a London-headquartered AI agency that designs, builds, and deploys agentic AI, intelligent automation, and custom AI systems for mid-market and enterprise customers. Track record across capital markets, energy, insurance, retail banking, FMCG, travel, education, and professional services. 50+ AI systems deployed and a 97% client retention rate.
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Highlights
- 97% client retention across 50+ deployed AI systems
- Senior, in-house team — no juniors farmed out, no offshoring
- ROI-led — every engagement starts with a free 30-min AI audit
- Multi-model architecture (Claude, GPT, Gemini, open-weights) — no vendor lock-in
- UK + EU regulatory fluency: FCA, MHRA, SRA, ICO, EU AI Act
- Track record across capital markets, energy, insurance, retail banking, FMCG, travel, education and professional services
Recent reviews
Replaced our entire client onboarding workflow in six weeks — 5★
We were drowning in manual KYC and onboarding tasks. BraivIQ mapped the entire flow, designed an agent stack, and shipped a working pilot in under six weeks. Our ops team now spends 70% less time on document review. Senior engineers throughout — no juniors farmed out.
COO · Asset management, London · 2026-04-12
The free AI audit was already worth more than most paid consultants — 5★
I booked the free audit expecting a sales pitch. Got a 30-page strategic roadmap with three concrete pilot ideas, ROI estimates, and a phased rollout plan. We hired them on the spot.
VP Engineering · Logistics & freight, UK · 2026-03-28
Best AI partner we've worked with in three years — 5★
We've burned through two other agencies. BraivIQ are different — they ship, they document, they care about long-term maintainability. Our internal team can actually own what they built after handover.
CTO · Retail data & analytics, London · 2026-03-15
Cut customer-support ticket volume by 42% — 5★
BraivIQ built us a triage agent that classifies, routes, and drafts replies for ~60% of inbound tickets. CSAT actually went up, not down. The team understood the nuance of our brand voice better than we expected.
Head of CX · Digital health, UK · 2026-02-20
Brilliant on GDPR, FCA and AI Act compliance — 5★
We're a regulated business and most AI vendors don't take compliance seriously. BraivIQ designed every workflow around our DPA constraints from day one and walked our legal team through the architecture. Easiest sign-off we've ever had.
Chief Compliance Officer · Private banking, London · 2026-01-30
Senior team, real ownership, no fluff — 5★
After spending eight figures with a big-four consultancy and getting slideware, BraivIQ delivered a working agent in our hands in two months. The principal engineer is in every standup. Refreshing.
Director of Operations · FMCG confectionery, UK · 2026-01-12
They actually measure ROI — and stand behind it — 5★
Most agencies hand-wave outcomes. BraivIQ wrote the KPIs into the SOW. We hit every one. £480k of annualised savings on a £75k engagement.
CFO · Industrial manufacturing, UK · 2025-12-04
Excellent work — wish they could take on more clients faster — 4★
Only knocking a star because we waited five weeks to start. Once they did, the work was outstanding. They're clearly being careful about not overcommitting, which I respect.
Founder · Creative studio, London · 2025-11-19
Shipped an automated pricing-feed agent that paid for itself in a month — 5★
Our category team was manually re-pricing thousands of SKUs every week. BraivIQ built an agent that watches competitor signals and proposes price moves, ranked by margin impact. Reviewer time down 80%, GMV up.
Head of Category · Online travel & hospitality, London · 2025-11-02
Real-time trade surveillance that our legacy vendor couldn't deliver — 5★
We replaced a stalled multi-year incumbent project with a BraivIQ pilot in 11 weeks. Their agentic surveillance flags cross-venue patterns the old system never could. Compliance leadership is thrilled.
Head of Surveillance · Global investment bank, London · 2025-10-22
Underwriters now stress-test scenarios in minutes, not days — 5★
BraivIQ built a predictive risk-modelling layer over our catastrophic-peril data. What used to take an analyst three days is now an interactive map with AI-surfaced concentrations. Brokers love it.
Director of Underwriting Analytics · Insurance brokerage, London · 2025-10-08
Production-ready agent shipped without a single regression — 5★
We had three failed pilots before BraivIQ. They were the only team that took our SRE constraints seriously — proper observability, structured logs, runbooks, the lot. Zero incidents in the first 90 days.
Platform Engineering Lead · Education technology, UK · 2025-09-30
Personalisation engine that lifted conversion on a multi-million-user platform — 5★
BraivIQ designed and shipped the personalisation layer for our digital experience. Self-service now handles a huge share of routine queries, and on-site conversion is measurably higher across the whole journey.
Head of Digital Product · UK energy provider, London · 2025-09-12
Helped us migrate a critical platform with zero downtime — 5★
Mid-rebrand, mid-relaunch, zero downtime. BraivIQ owned the AI side of the platform migration end-to-end and the finance-application journey didn't drop a beat. Conversion held through the entire transition.
Director of Engineering · Auto finance, UK · 2025-08-21
Genuinely got our brand voice — agents that don't sound like robots — 5★
BraivIQ fine-tuned an assistant on six years of approved fan-comms and the output is honestly indistinguishable from our in-house team. Our editorial leads now sign off in minutes instead of hours.
Head of Digital · Premier-league sports club, UK · 2025-08-04
Strategic, hands-on, and refreshingly honest about what AI shouldn't do — 5★
Other agencies kept trying to sell us 'AI everywhere'. BraivIQ told us where AI wouldn't add value and where it would 10x us. That honesty saved us a six-figure waste and made the rest of the engagement land harder.
Chief Strategy Officer · Global media & publishing, London · 2025-07-19